Helensvale Play And Learn Centre

NQS ratings

Issued Aug 2025

• OverallMeeting NQS
• QA1 Educational program and practiceMeeting NQS
• QA2 Children's health and safetyMeeting NQS
• QA3 Physical environmentMeeting NQS
• QA4 Staffing arrangementsMeeting NQS
• QA5 Relationships with childrenMeeting NQS
• QA6 Collaborative partnershipsMeeting NQS
• QA7 Governance and leadershipMeeting NQS

Previous overall rating: Meeting NQS (Sep 2019)

Nature of care

• Long day care: Yes
• Preschool / kindergarten (part of a school): No
• Preschool / kindergarten (stand alone): Yes
• Outside school hours care (after school): Yes
• Outside school hours care (before school): Yes
• Outside school hours care (vacation care): Yes
• Other: No

Hours

Approval conditions

The service is approved to provide education and care to children from birth up to and including school children. The Approved Provider must not provide education and care for more than twelve (12) non-ambulant infants at the service. At least one (1) additional staff member, in addition to the number required to meet the educator-to-child ratios, specified under regulation 123 of the National Regulations, must be available at all times to assist in evacuating the service during rehearsals and in the event of an emergency. The mirrors, CCTV and monitors installed at the service are constantly maintained and operational to ensure the facilitation of supervision of children at all times they are being educated and cared for at the service, having regard to the need to maintain the rights and dignity of the children as required under regulation 115 of the Education and Care Services National Regulations (National Regulations). As part of the requirement to conduct three (3) monthly emergency and evacuation procedures rehearsals in accordance with regulation 97(3) of the National Regulations, the Approved Provider must, from the date of the initial service approval, engage an appropriate expert such as a person/entity holding a Queensland Building and Construction Commission licence in emergency procedures, a fire safety advisor or fire safety engineer to observe and report on one rehearsal within the first three (3) months of the service's operation. A copy of the evacuation outcome report is to be supplied to the Regional Office of the Regulatory Authority in which the service is located within seven (7) days upon receipt of the report by the Approved Provider together with any proposed actions to improve evacuation procedures.